Job Purpose –
Perform coordination duties for all departments reporting to the Hotel Manager’s Office and assist in the performance of administrative duties and coordinate with concept HR and Transact.
Key Accountabilities –
Hotel Coordinator:
· Preparations and follow-ups of all reports or projects by the Department Heads
· Coordinates and prepare necessary reports from all department as per GM/HM requirements.
· Coordinates interviews, meetings, etc.
· Takes minutes of Department Head’s meeting and other meetings such as DXB/SHJ/RAK Tourism Sustainability meeting
· Coordinates with HODs and prepares month-end reports and submits them to HM/GM
· Coordinates with HODs for guest reviews and responses in Medallia and social media.
· Prepares Weekly HOD Rosters
· Follow up HODs for Basic Food Hygiene training for F&B Service & Production department
· Ensure DTCM/SCTDA/RAKTDA file is up to date and coordinates with FOM and Hotel/General Manager.
· Keep track of CAPEX and PR and follow up with HODs for updates.
· Ensure the AMC’s/approval note has been signed on time.
· Requests and maintains office supplies of the Admin Office.
· Performs other duties as may be assigned from time to time.
· Liaise with the corporate office for any important information and cascade the same to the property teams.
· Attends HACCP internal and external meetings and keeps track of action plans.
· Ensure all F&B employees have attended General Hygiene Practice (GHP) and ensure that no GHP certificates are expired.
· Collecting and compiling all necessary documents required for visa renewal.
· Assist new joiners to familiarize the hotel and informed the dos and don’ts.
· Updating HODs for those staff required for Medical, Biometric and Tawjeeh and assist staff accordingly, at the same time coordinate with the driver should there be any transportation required.
· Coordinates with all the staff and HODs and organizes monthly Business Games.
· Employee of the month gather nominations and share with Corp HR, receive & process certificates & cash prize
· Assisting leaver staff with any documents required to fill up and submit to HR/PRO
Qualifications
Education
Diploma or degree in business management, Good computer skills; proficient in the use of Microsoft Office (Word, Excel, Power point)
Experience
- Two or more years of experience working in a hotel
- With good communication skills both oral and written, English and other languages
- Good inter-personal skills, pleasant appearance
:Feb 20, 2023, 10:51:57 AM