Call Center Agents Job in Dubai || 5 Nos Required

  • Full Time
  • Dubai

Call Center Agents (05 NOS.)

Company Name: Melodica Music & Dance Institute
Job Location: Dubai
Gender: Female only
Language: who can speak Urdu and Tagalog with call center experience

Qualifications:

  • With Excellent English communication skills
  • Must have experience in inbound and outbound calls
  • Must have at least 2 years of experience in the same field
  • Excellent sales experience over the phone

Job Description

  • Respond to all inbound queries and requests from customers via email, WhatsApp, social media, website, and telephone. Convert inbound inquiries into assessments or registrations.
  • Generate customer interest in the services and products by communicating all special offers, promotions, new classes, new subjects, and new branches to the customers.
  • Make outbound calls to leads and requests from customers via email, WhatsApp, social media, website, and telephone. Respond to all queries.
  • Coordinate with the Front Desk of the branches to confirm which teachers can be booked for assessments. Plan the booking of lessons.
  • Contact all leads and inquiries received, for the pre-opening of new branches.
  • Meet and exceed all pre-defined targets and KPIs within the set timeframes.

Interview Date: 6th Sept – 7th Sept 2022
Time: 9:00 am to 1:00 pm
Location: Melodica Abu Dhabi Mall Branch, 3rd Floor, Abu Dhabi Mall, Abu Dhabi

Note: Please bring copy of CV. We will not entertain those applicants without printed copy of their CV.

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